Useful information
Frequently asked questions
To help you plan your Lanaudière getaway, we’ve listed the questions most frequently asked at our region’s tourist information office.
Do you have a map of the region’s bike paths?
Many of our sectors produce a bike path map for their territory. Click here to consult them: Berthier and its islands, County of Joliette, Saint-Donat, Sainte-Émélie-de-l’Énergie, Terrebonne-Mascouche.
Can we swim in the various waterfalls throughout the region?
The official rules for the sites of the Dorwin, Monte-à-Peine-et-des-Dalles, Des Cascades and Chute-à-Bull falls prohibit swimming due to changing water currents and water-level unpredictability. However, you can safely swim at any of the region’s 8 beaches.
Where should I start on the Chemin du Roy?
The starting point of the Chemin du Roy is in Repentigny, but it can be accessed from many areas along the way. To find out more, click HERE.
Where can I rent a canoe or kayak?
There are many bodies of water in the region where you can canoe and kayak. To paddle on the L’Assomption River, you can rent equipment at Parc Saint-Jean-Bosco. In Saint-Côme, go to Au Canot Volant or the L’Assomption sector of Mont-Tremblant National Park. Want to explore Lac Maskinongé in Saint-Gabriel-de-Brandon? Rent canoes/kayaks at the Réserve faunique Mastigouche. In Saint-Michel-des-Saints, to head out onto Lac Taureau, you can rent water crafts at Auberge du Lac Taureau or at Descente de la rivière Matawin. The Groupe Plein Air Terrebonne offers canoe/kayak rentals for navigating the Mille-Îles River. In L’Épiphanie, you can explore the L’Achigan River by renting equipment at Circuit canotable Chasse-galerie. For more detailed information or suggestions, contact the region’s tourist information office.
Where can I fish, aside from on reserves, on ZECs and at outfitters?
There are many areas with fishing permits, such as ZECs and outfitters. The region has numerous fish-filled lakes and rivers and fishing is allowed on public grounds under certain conditions. Contact the tourist office that’s closest to the body of water you’re interested in and ask for suggestions.
Where are the region’s beaches?
Lanaudière has 8 beaches, all of which are listed in the Beach section. Enjoy your swim!
On which hiking trails are dogs accepted?
Hiking trails where dogs are allowed are identified by a pictogram on the Hiking section. For more detailed information on a specific location, refer to the dog pictogram in the company’s profile.
Where can I access boat launching ramps in the region?
Visit the Navigation Québec website to find the main locations with a boat launching ramp. For more detailed information about a specific sector, contact the nearest tourist information office.
Regional information
Météo
Environment Canada – 514 283-4006 (#2 for English, #4 for Lanaudière).
Radio
Regional radio station M103,5 FM -
Information for foreign travellers
Customs
Customs office (for Quebec)
1 800 959-2036
Passports
Passport Canada
Post
Canada Post
1 866 607-6301
Fauna and flora
Poaching
Reporting Poachers
1 800 463-2191
Parks and reserves
Société des établissements de plein air du Québec (SÉPAQ)
Outfitters
Fédération des pourvoiries du Québec
1 800 567-9009
Email: fpq@fpq.com
Transportation
Main points of entry
From the south, Terrebonne, Repentigny, Saint-Lin-Laurentides (route 158) and Berthierville (highway 40).
From the north-east, access via route 348 and from the north-west via Le Massif des Tremblantes, linking Mont-Tremblant National Park to Saint-Donat.
Take highways 25, 40, 640 or try the Chemin du Roy (route 138) along the St. Lawrence River.
To access the north, follow 131 up to Saint-Michel-des-Saints or take route 125 to Saint-Donat.
Tourist collective transportation
Bonjour Nature - Lanaudière Tourism Agency: 450 834-8088
Ferry-boat
You can also access the region via a ferry from Sorel (south shore) to Saint-Ignace-de-Loyola. For information on schedules and rates: 1 877 787-7483 or www.traversiers.com
Public transit
Bus
Montreal, Berri UQAM: 514 842-2281.
Montreal, Radisson Terminal: 514 255-5664
Autobus Brissette: 450 836-1811
Autobus Gaudreault: 1 877 492-6111 | 450 759-3554
Train
VIA Rail Canada Joliette, L’Assomption, Le Gardeur: 1 888 842-7245.
Airports
Pierre-Elliot-Trudeau International Airport (Montreal): 514 394-7377.
Joliette Airport (Saint-Ambroise-de-Kildare): 450 755-4211.
Saint-Michel-des-Saints Airport (Saint-Michel-des-Saints): 450 833-1334.
Road conditions
1 888 355-0511 or 511.
Emergencies
Health care
Medical emergency: 911.
Quebec Poison Control Centre: 1 800 463-5060.
Info-Santé health service (available 24/7): 811.
Centre de santé et de services sociaux du Nord de Lanaudière: 1000, Sainte-Anne Blvd., Saint-Charles-Borromée – 450 759-8222. csssnl.qc.ca
Centre de santé et de services sociaux du Sud de Lanaudière: 911, montée des Pionniers, Lachenaie – 450 654-7525. www.csss.sudlanaudiere.ca
Emergencies
Police, ambulance, fire department: 911.
SOPFEU (forest fire): 1 800 463-3389.
Sûreté du Québec. Emergency: 310-4141 or from cell phone: 4141.
CAA Québec Emergency Roadside Assistance (24/7): 1 800 222-4357 or from cell phone: CAA (*222). www.caaquebec.com
Complaints
To file a complaint concerning a Quebec tourist service, call or email:
The Ministère du Tourisme du Québec.
Department of quality of tourist products and services.
1 800 482-2433/418 643-5959 and dial 0.
Email: plaintes@tourisme.gouv.qc.ca